Privacy Policy

Last Updated: July 2026

1. Introduction

At SK Punching, we are committed to protecting the privacy and security of our clients' personal and business information.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request a quote, or use our embroidery digitizing, vector art conversion, and custom patch production services.

2. Information We Collect

To provide you with our comprehensive services, we collect the following types of information:

• Personal Information: Your name, email address, phone number, billing address, and shipping address (for physical patch deliveries) provided during the quoting or payment process.
• Project Files: The artwork, logos, and specific instructions you upload or email to us for digitizing, vectorization, or patch production.
• Usage Data: Basic analytics such as IP address, browser type, and pages visited, collected through standard tracking cookies to improve our website functionality.

3. How We Use Your Information

We use the information collected strictly for business operations, including:

• Processing and delivering your digital files (digitizing and vector art) and physical orders (custom patches).
• Communicating with you regarding order updates, proofs, revisions, and customer support.
• Processing secure payments through our trusted third-party merchant gateways.
• Coordinating with shipping carriers for the physical delivery of custom patches.
• Improving our website layout and customer experience.

4. Data Security & Confidentiality

We treat your artwork and logos with the utmost confidentiality. We do not resell, share, or publish your custom designs to third parties without your explicit consent.

Your digital files and personal data are stored securely on our servers and are only accessible by our authorized design, production, and support teams.

5. Third-Party Services

We do not sell or rent your personal data to anyone. However, we may share essential data with trusted third-party service providers solely to facilitate our services. This includes:

• Payment Processors: We use secure, industry-standard payment gateways. We do not process, collect, or store your credit card information on our local servers; all transactions are handled securely by our payment partners.
• Shipping & Courier Partners: To fulfill and deliver physical custom patch orders to your provided address.
• Email & Communication Providers: To send invoices, final digital files, and service updates.

6. Cookies

Our website uses "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

If you choose to disable cookies, please note that some parts of the website (such as the client portal or quote forms) may not function properly.

7. Your Data Rights

You have the right to request access to the personal information we hold about you, or request that we update, correct, or delete it.

If you wish to exercise any of these rights, or if you have questions regarding how we handle your data, please contact our support team at [email protected].

8. Changes to This Privacy Policy

SK Punching has the discretion to update this privacy policy at any time to reflect changes in our practices or legal obligations.

When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

9. Contact Information

For any questions regarding how we handle your data or to exercise your privacy rights, please reach out to us:

• Address: 9821 BETHESDA CHURCH RD APT 203 DAMASCUS MD 20872-2508
• Email: [email protected]
• Phone: +1 (307) 427-2726